Updated: January 01, 2025
Connectome Inc.'s mission is to connect the world's professionals to help them be more productive and have a seamless networking experience. A key part of that mission is our commitment to transparency about the data we collect, how it is used, and with whom it is shared.
This Privacy Policy explains how we collect business information, including personal information pertaining to businesses and people, through our Plugin and related services, how we use and share that information, and how you can manage the way information about you is handled.
I. How Information Is Collected
A. Where does Connectome Inc. get the information for its profiles?
Connectome Inc. creates profiles of professionals and companies using data collected from multiple sources. You and others may post content that includes information about you on public networking platforms. We may also collect public information such as professional news and accomplishments and include it in our services. Once we collect business information about a person or company, we combine related references into a single profile.
Business profiles may include name, email address, job title, department, phone number, company name, business address, employment history, education history, and links to professional articles or social media profiles.
Connectome Inc. obtains data for its business profiles in several ways:
- Gathering publicly available information on the web
- Receiving contributions from customers and users about themselves, other people, or companies
- Reading the minimum information shown on LinkedIn profile pages while customers use our browser extension, such as name, position, company, and public contact details
B. How the Connectome Inc. Plugin works to collect data
Connectome Inc. offers a Plugin that may access business information stored in your email client or cloud email service when you install it or otherwise authorize access. If required, you may need to provide credentials so the Plugin can access this information. We use this business information to improve the size and quality of our data database.
From contacts and signatures in email messages, we may collect the following business information where available:
- Name
- Email address
- Job title and department
- Business phone numbers
- Company name
- Postal address of company
- Business-related postal address of the person
- Corporate website URLs
- Social networking URLs
From email headers, we may collect metadata such as IP addresses, send and receive dates, and sender and recipient details.
To help maintain the integrity of the directory:
- Business Information Only. Consumer-oriented contact addresses may be disregarded
- Unattributed. We do not disclose who contributed specific information except where required for service providers, legal reasons, or business transfers
- Opt Out. Anyone added to the data may request removal at any time by email or web request, though contributed or crawled information may later re-enter the database if it is collected again
Information from your email client continues to be shared while the Plugin remains installed. If you uninstall it, future sharing stops, but previously shared information may remain in our systems where permitted by law.
C. Customer Information
We may collect personal contact information about users of the services, information uploaded into our systems, and usage logs such as logins, actions taken, timestamps, and IP addresses. We use this information to provide the services, respond to inquiries, process transactions, personalize the user experience, improve the site, investigate misuse, and communicate about relevant services and updates.
Connectome Inc. will not disclose customer information except in connection with legitimate uses described in this policy, bona fide legal disputes, compulsory legal process, or otherwise as required by law. Where possible, we seek confidentiality commitments from recipients.
D. How else does Connectome Inc. collect information?
We may collect information when you submit it through our site, manage your business profile, use our services, provide information to our customers through our services, refer a friend, use our integrations, connect the services to your email or calendar, or when we receive information from third-party sources.
Depending on the feature, this may include your name, email address, phone number, company information, uploaded content, email header information, email subjects and bodies, attachments, calendar meeting details, or customer-provided end-user information.
We may also create aggregated information and inferences from the data we collect, and we use cookies and similar technologies as described below.
II. How We Use Information
In addition to the uses described above, we may use information to:
- Provide, maintain, and improve the site and services
- Verify, cleanse, update, and maintain business information
- Provide the services you request and send related communications
- Send technical notices, updates, security alerts, and administrative messages
- Respond to comments, questions, and support requests
- Create your account and identify you when you sign in
- Communicate about products, services, offers, promotions, and events
- Monitor usage trends and activity
- Detect, investigate, and prevent fraud or other illegal activity
- Protect the rights and property of Connectome Inc., our customers, and others
- Comply with legal obligations, resolve disputes, and enforce agreements
III. How We Share Information
We may make business information contributed by users or collected from public sources, research, and licensed data available to users of the site, strategic partners, and customers as part of our database and services.
We may also share information:
- With affiliates under common ownership or control
- With service providers that help operate the site and services, such as payment processors and analytics providers
- With integration partners when customers direct our services to share information with their CRM, marketing automation, or sales enablement tools
- For legal reasons, including complying with lawful requests or protecting rights, property, and safety
- In connection with mergers, acquisitions, asset sales, or bankruptcy proceedings
Our site may also include publicly accessible blogs or community forums. Any information you post there may be read and used by others.
IV. Cookies and Similar Technologies
We use cookies and similar technologies to recognize returning devices, support website functionality, analyze usage, measure advertising effectiveness, and improve the user experience. Server logs and service providers may also record browser details, IP addresses, referring and exit pages, clicks, and timestamps.
You may decline or delete cookies through your browser settings, but doing so may limit your ability to use certain site features.
Third parties such as affiliates, tracking utilities, and analytics providers may also use cookies. Their use of cookies is governed by their own policies.
We use Google Analytics to help understand how visitors interact with our site. To learn more about Google's privacy practices or opt-out mechanisms, visit Google's partner privacy page.
V. Your Choices
You may contact us to update or delete your professional information, subject to applicable legal and operational requirements. If you no longer wish to receive newsletters or promotional communications, you may opt out by using the unsubscribe instructions included in those messages.
If you wish to permanently delete your individual profile from our database, email us at support@reachiq.ai.
VI. How Do We Keep Your Information Secure?
We use commercially reasonable administrative, technical, and physical safeguards to protect information during transmission and after receipt, including SSL where appropriate. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
VII. Data Retention
We retain information for as long as needed to fulfill the original purposes for which it was collected, provide services, comply with legal obligations, resolve disputes, and enforce agreements. When retention is no longer required, we will delete the information or take steps to prevent further use.
VIII. Links to Other Sites
This site may contain links to third-party websites that are not owned or controlled by Connectome Inc. We are not responsible for the privacy practices of those third parties, and this Privacy Policy applies only to information collected by Connectome Inc. through the methods described here.
IX. Social Media Widgets
Our site may include social media buttons or widgets such as sharing tools or embedded features. These may collect your IP address, page visit details, or set cookies. Your interactions with those features are governed by the privacy policy of the company providing them.
X. Information for Users in Europe and Elsewhere Outside the U.S.
If you use our site outside the United States, you understand that your information may be collected, processed, and stored in the United States and other countries where we or our affiliates and service providers operate.
If you are in the EEA, UK, or Switzerland, you may have rights under applicable law, including rights of access, correction, restriction, portability, erasure, objection, and complaint to your local supervisory authority. We process personal information on legal bases that may include consent, contract performance, legal obligations, and legitimate interests.
For opt-out requests or privacy-related questions, email us at support@reachiq.ai.
XI. Changes to This Policy
Connectome Inc. may update this Privacy Policy from time to time. If we make material changes, we may notify you here, by email, or by notice on our homepage before the changes become effective. Your continued use of the site after updates take effect constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, contact us at support@reachiq.ai.