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Feature 02 · Automated Sequences

Sequences sent when your prospect actually opens.

Outreach, Salesloft, and Apollo all default to Tuesday 9 AM. Our scheduler learns from millions of sends: 10:23 AM for a fintech VP, 6:45 AM for a healthcare CIO. Send time is set per recipient, per channel, per step.

See the builder How multi-channel works

30-40%

Reply rate lift on identical content

Channels orchestrated together

Auto

Pause on reply, OOO, bounce

A/B

Subject testing built in

02The sequence builder

Drag-and-drop, but for outbound.

Add steps, set delays, pick channels. The scheduler shows the optimal send time it computed for each step with a "+X% opens" callout so you can see why. Override anything. Edit any template. Pause and resume.

Per-recipient send-time optimization. Industry, role, time zone.
Multi-channel orchestration. Email, LinkedIn, phone, sequenced.
Auto-pause on reply. Sequence stops the moment they answer.

How multi-channel works

app.reachiq.ai/sequences/test

Sequence Series B SaaS · Test

Step 1 mail Automated Mail drag_indicator

Subject:Saw your Series B

Body:Congrats on the Series B last week. Noticed you're hiring 4 SDRs this quarter…

scheduleSend at 10:23 AM · Recipient-optimized

content_copyClone editEdit deleteDelete

Step 2 task_alt LinkedIn Connect drag_indicator

Title:Send LinkedIn Connection Request

Notes:Personalized connection request referencing a specific detail from their profile or recent activity.

schedule2 days after Step 1

content_copyClone editEdit deleteDelete

Step 3 mail Automated Mail drag_indicator

Subject:Quick thought re: scaling SDRs

Body:Wanted to share a Series-B playbook we used with Linear, happy to send if relevant…

schedule3 days after Step 2 · Auto-pause on reply

content_copyClone editEdit deleteDelete

Multi-channel orchestration

Email plus LinkedIn plus phone.

A real outbound motion is email then LinkedIn connection then LinkedIn message then phone call then follow-up email. The gaps between each step matter.

mailD1

Day 1 · Email

First touch. Personalized opener referencing the strongest signal. Sent at recipient-optimized time.

person_addD3

Day 3 · LinkedIn connect

Connection request from your LinkedIn account (not a fake). Auto-personalized if you've installed the extension.

phoneD7

Day 7 · Phone

SDR calls (if Done-for-You) or queued in your call list (if Just the Tools). Voicemail script tailored to the prospect.

replyD10

Day 10 · Follow-up

Email referencing previous touches. Different angle. Stops the moment a reply or meeting comes in.

Auto-pause logic

What stops the sequence, automatically.

The single most underrated feature in any outbound tool: stopping the moment a prospect replies. Plus everything around that edge.

Auto-pause

The prospect replied.

No "just following up" email at Day 5 that makes you look like a bot. The sequence stops the second the reply hits the inbox.

Direct reply detected, sequence pauses for that prospect
Meeting booked, sequence pauses + thank-you autofires
Reply triaged by AI, your SDR notified if it's a real conversation

Out-of-office

The prospect is away.

Auto-pause with auto-resume after their stated return date. No re-engagement email two days into their honeymoon.

OOO message parsed for return date
Sequence pauses, marked "OOO until [date]"
Resumes the day after they return

Bounce

The email didn't land.

Bad email detected via SMTP response, auto-disable that address and try the next verified email on file. The campaign keeps moving.

Hard bounce, address marked invalid permanently
Soft bounce, retry after 24h then mark invalid
Next email on file fired automatically

Unsubscribe

They asked to stop.

Detected via opt-out language in reply or one-click unsubscribe. Suppressed across every future campaign on your account.

"Please remove me" parsed and honored
Account-wide suppression, not just this campaign
Cross-domain suppression for the whole company on request

Questions

Sequences, explained.

Aggregated anonymized send/open/reply patterns across the ReachIQ client base, segmented by industry, role, company size, and time zone. The scheduler picks the highest-probability open window in the prospect's next 24 hours.

Yes. The default sequence is multi-channel because reply rates are 2-3× higher with LinkedIn and phone added, but you can run any subset. Add or remove channels per step.

Yes. Add a second subject variant and ReachIQ routes 50/50 by default, tracks per-variant open and reply rate, and shifts traffic to the winner after statistical significance is reached. You can also lock the split if you want manual control.

Yes, but only via the ReachIQ extension installed on your own LinkedIn account. We don't use fake LinkedIn accounts or unauthorized scraping. Without the extension, the LinkedIn step becomes a queued task in your daily plan.

No hard cap. We recommend 6-8 touches over 21 days as the sweet spot for B2B mid-market. Beyond that the marginal reply rate drops sharply and the spam-report risk climbs. Long-tail sequences (12+ touches) tend to hurt sender reputation.

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